VALID FOR ALL BUS RESERVATIONS

The following section covers our bus rental resevations and cancellation policy.

  • We will hold a reservation spot, which will be confirmed once a $100 non-refundable deposit has been received.
  • At any time, you may pay a portion or full balance of the booking. Full balance is due the day of the bus rental.
  • If you need to cancel your booking, a refund of the balance paid, less $100 non-refundable deposit will be return, when cancelled 72 hours (3 days) in advance.
  • Any cancellations within 72 hours are subject to the full rental fee.

VALID FOR COOLBUSINC.COM ORDERS ONLY

If for any reason you are dissatisfied with an item you have purchased from us, you can return the item within 15 days of the purchase date for a full refund of the purchase price in accordance with the following:

  • We will only accept returns of items purchased directly from coolbusinc.com
  • Item must be unopened and in original packaging or deemed damaged or defective
  • Shipping and Handling costs are non-refundable.
  • All return shipping charges must be pre-paid by customer. We cannot accept C.O.D deliveries
  • Refunds will be made only to the credit card used for the original purchase. Refunds may take at least one (1) week to process and may take up to two (2) billing cycles for refund credit to appear on your statement.
  • Refunds on apparel will only be considered if item(s) is/are unworn, unwashed and all original tags and labels are attached to the item(s)
  • Please keep tracking number from the package you are returning to ensure the package is received by our facilities. Cool Bus Inc. does not have the ability to track your return and are not responsible for the time it takes for the item to be returned to our facilities.

Cool Bus Inc. is not responsible for lost or stolen merchandise

Please ensure you have read and understand the return policy before placing any order with coolbusinc.com

All returns are subject to approval by Cool Bus Inc. to protect against fraudulent activities. Cool Bus Inc. will have sole discretion to award all returns. Please ensure you have read and understand the return policy before placing any order with coolbusinc.com